COSTUMER CARE
If you have any question about our products,
our shipping and return service or the brand in general,
please write us at:
contact@ahouloumeldem.com

PAYMENT
All transactions on the ahouloumeldem.com website take place in Euros.
We accept credit cards (Visa, MasterCard and American Express), PayPal and IBAN Bank transfer as means of payment.

SHIPPING
We can ship to any country worldwide.
Shipping to the European Union, Switzerland and Norway for orders over 300 Euros is complimentary.

Germany 10 € – 2 to 4 working days
European Union 15 € – 2 to 4 working days
Switzerland and Norway 25 €

Pick up at our Berlin studio is for free.
Other countries shipping times and prices will be calculated when you will place the order.

RETURNS
You can request a return or an exchange for any product within 14 days from the delivery date.
Enjoy complimentary return shipping: fill in the online Return and Exchange Form
and use the pre-paid return label included in your order.

Alternatively, orders can be returned at our Berlin Studio.